Last Updated: 17/01/2024

Welcome to E-Express Courier. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information Collection

We collect information about you when you use our services. This may include:

• Personal identification information: Name, email address, phone number, and delivery address.
• Transaction information: Details about the services you use, and billing and payment information.
• Usage information: Information about how you interact with our services, including access dates and times.

2. Use of Information

The information we collect may be used to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Communicate with you, including providing customer service, and sending notices about your transactions.
• Detect, prevent, and address technical issues.

3. Sharing of Information

We may share information we collect with:

• Service providers who perform services on our behalf.
• Business partners involved in the delivery or payment processes.
• Law enforcement, government agencies, or authorized third-parties, in response to a verified request related to a criminal investigation or alleged illegal activity.

4. Data Security

• We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

5. Children’s Privacy

• Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

6. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at 

• Phone: +8801821505505
• Email: info@eexpresscourier.com